Once you have placed your order for both your apparel items and your custom decoration design, with in 2-3 working days you will be emailed a design proof for your approval. Once we recieved your Emailed "Approval" on your proof, then your order will be placed in the production que. Normal productin times 5-7 working days. Production time can vary based on seasons as well as size of order. Before a rush order is placed On-Line, please email us Eagle ahead of time to see if your time frames can be accommodated.